How should sellers audit Amazon Your Info & Policies?
Treat the area as controlled buyer-facing content. List every available page and seller logo by marketplace, assign an owner, compare each statement with current operations and Amazon settings, and remove text that is outdated, unsupported, or likely to conflict with Amazon’s policies and transaction workflows.
Amazon’s current Seller Central guidance describes Your Info & Policies as the place to add or edit custom content about the business and its policies. Because page availability and display can vary, approve the message and verify the actual buyer view instead of assuming the editor preview is the final experience.
Create a buyer-facing content register
- Record marketplace, page name, live URL or buyer path, content owner, approver, last review date, and next review date.
- Capture seller-logo ownership, source file, approved version, and current rendering without relying on old size rules.
- List every delivery, return, warranty, customer-service, privacy, product, or business claim in the custom content.
- Map each promise to the operational setting, policy, contract, or evidence that supports it.
- Flag external links, contact instructions, unsupported formatting, obsolete promotions, and market-specific language.
- Preserve a before-and-after copy and an approval note for every published change.
Review content before saving
Compare custom text with Shipping Settings, return settings, listing details, customer-service workflows, and Amazon’s current policies. Rewrite or remove any statement that creates a different promise from the transaction, instructs buyers to bypass Amazon, or cannot be fulfilled consistently.
Use the editor’s available code and design views to inspect formatting, but do not stop there. Save only the approved scope, then verify the buyer-facing page for the correct store, device, language, links, logo, and line breaks. Reopen the editor to confirm the saved source matches the approved version.
Use a Your Info & Policies checklist
- Every active store and available custom page appears in the content register.
- Each claim has a current owner, operational source, and review date.
- Custom text does not contradict shipping, returns, listings, or Amazon-controlled policy language.
- Formatting, links, logo, and localization are checked in the rendered buyer view.
- Old promotions, discontinued services, unsupported guarantees, and stale contact paths are removed.
- Approved source, screenshots, publication time, and post-save verification are retained.
Scope and exceptions
Available pages, formatting controls, logo requirements, display locations, permissions, and propagation time can differ by marketplace and can change. Your Info & Policies does not replace listing attributes, Shipping Settings, return settings, legal notices, or Amazon-controlled policies.
Review Amazon’s current [Seller Central features guidance](https://sellercentral.amazon.com/help/hub/reference/external/G201813600) and the applicable live Your Info & Policies editor. Use Amazon’s [official editing walkthrough](https://sellercentral.amazon.com/seller-forums/discussions/t/47e3239a-a5a2-410f-a7db-e6397c93702c?mons_sel_locale=en_US) only as a workflow reference, and rely on the live interface for current fields.
Related Amazon seller guides
- [Audit notification preferences before alerts are missed](https://amazonmargincalculator.cloud/blog/amazon-notification-preferences-audit)
- [Audit gift options before holiday orders break](https://amazonmargincalculator.cloud/blog/amazon-gift-options-order-integration-audit)
- [Audit FBM shipping templates before promises fail](https://amazonmargincalculator.cloud/blog/amazon-fbm-shipping-template-audit)